UK Shipping: Royal Mail Tracked Services

• Standard Shipping: £3.95 (Tracked 48) | Delivery: 3-6 days (FREE OVER £100)

• Speedy Standard: £4.95 (Tracked 24) | Delivery: 2-3 days

• Express Delivery: £10* (Special Delivery) | Delivery: 1-2 days

  • Orders must be placed by 11am for next-day delivery.

Important Notes:

• We cannot accept responsibility for incorrect delivery addresses provided at checkout. Please check your details carefully before completing your order.

• If a signature is required, please ensure that someone is available to sign for the package or that a safe place is clearly indicated.

• Orders placed over the weekend will be processed on Monday.

• If an item is shipped to you in error, we kindly ask that it is returned to us. A pre-paid return label and collection will be provided. Any unreturned items will be invoiced.

• If a parcel is reported missing in transit, we must allow 7 working days after the expected delivery date before issuing a refund, to account for potential delays. If a refund is issued and the item subsequently arrives, the customer is required to return it using a pre-paid returns label.

International Shipping: Standard Tracked Service

• Standard Shipping (up to 2kg): £20 (weight is calculated at checkout).

• Customs Duties & Taxes:

  • All customs duties and taxes are the responsibility of the customer.

  • Charges are determined by the customs office of the destination country.

  • If an item is disposed of by the courier due to non-payment of customs fees, we cannot send a replacement or issue a refund.

If you have any questions, please contact us - we’re happy to help!